The information we collect
When you lodge an application or register with Australian Made Campaign Campaign Limited (AMCL), we need to collect information about you in order to enable us to service your enquiry, manage your licence to use the logo or to complete any business transaction. When you call us, we may also monitor or record telephone calls for staff training and quality maintenance purposes, or to verify discussions which take place. This information includes, but is not limited to, details such as your name, your contact details, your requirements and relevant company, business and financial information. We may not be able to provide products or services if you do not supply the information requested. Any information provided either via telephone, email or survey responses will remain private and confidential.
Australian Made Website
Like most websites, there is certain information we automatically track when you use the Australian Made website, including the URL that you came from, the browser you are using and your IP address. This data is utilised to improve the services of AMCL and does not include any personally identifying information. We will not retain any such information unless you submit that information for licence registration or other transactional purposes.
This policy does not apply to other websites which you access by using a link from our website. The content and privacy policies of other websites are the responsibilities of their owners.
How we use the information
The information that you provide is used to assess your requirements and to enable AMCL to properly run the organisation and to enable the relevant service or information to be provided to you. It may also be used for other purposes which you would reasonably expect, for example, for research, staff training, policy development, planning or for supply to third party service providers such as mailing houses that we use to send you surface post material.
We do not sell, rent or trade your personal information to third parties for other marketing purposes. If at any point in time you would like your personal data to be deleted from our system, please contact us and we will arrange to have it deleted from our database.
Unless otherwise prohibited by law or our contractual obligations, we may disclose personal information if required to do so by law, court order, or as requested by a governmental or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable. Such situations may include: to perform, maintain or enforce contracts with our users or suppliers; to protect the rights or properties of AMCL, our business affiliates, our users, or others; or when we have reason to believe that disclosing the information is necessary to identify, contact, or bring legal action against someone who may be causing, or who may be threatening to cause, interference with or damage to our rights or properties, whether intentionally or otherwise; or when anyone else could be harmed by such activities.
Opting out of promotional information
AMCL works hard to provide our members and licensees with the best possible service at all times. From time to time, we will send you newsletters, updates and other useful information. We hope that you will find these items informative and useful. However, should you choose to not receive them in the future, you will have the ability to unsubscribe from the mail database by following the Unsubscribe instructions at the bottom of each email.
Our commitment to data security
All user details captured by AMCL are stored securely at all times and will never be provided to any unauthorised third parties. AMCL does not store credit card details.
When purchasing from Australian Made Campaign Ltd your financial details are passed through a secure server using the latest 256-bit SSL (secure sockets layer) encryption technology. If you have any questions regarding our security policy, please contact our customer support centre firstname.lastname@example.org.
Access to your information
If you wish to know what information we have gathered about you, you can request this information by contacting us. We will endeavour to respond to your request within seven days. We may ask you to pay reasonable out of pocket expenses, such as photocopy costs, associated with satisfying your request.
How to contact us